🛠️ SUPPORT CENTER

We're here to help you every step of the way. Find answers, get assistance, and level up your experience

🤔 Frequently Asked Questions

How long does production take? +

All products are made-to-order through our Printify fulfillment partner. Production time is typically 2-7 business days depending on the product type and print location. During busy periods, production may take up to 10 business days.

How long does shipping take? +

After production is complete, shipping times vary by destination:
US Domestic: 3-7 business days
International: 7-15 business days
Total delivery time: 5-14 business days (US), 9-22 business days (International)

What is your return policy? +

Due to the print-on-demand nature of our products, we only accept returns for defective or damaged items. Returns must be requested within 30 days of delivery. Custom or personalized items cannot be returned unless defective. If you receive a damaged item, contact us immediately with photos and we'll arrange a replacement.

How do I track my order? +

Once your order enters production, you'll receive email updates at each stage. When your order ships from the Printify facility, you'll receive a tracking number via email. You can also check your order status on our order tracking page.

Do you offer international shipping? +

Yes! We ship worldwide through Printify's global fulfillment network. International shipping times are typically 7-15 business days after production. Please note that customs fees, duties, or taxes may apply depending on your country's import regulations. These fees are the customer's responsibility and are not included in our shipping costs.

Can I modify or cancel my order? +

Orders can only be modified or cancelled before they enter production, which typically happens within 1-3 hours of placement. Once production begins at the Printify facility, orders cannot be changed or cancelled. If you need to make changes, please contact us immediately after placing your order.

🚨 Need Urgent Help?

For urgent issues or emergencies, our priority support team is available 24/7 to assist you immediately.

🔥 Emergency Support